Privacy Policy
Last updated: 1 May 2025
Arawa Fundex Inc. ("Arawa Fundex", "noi", "ci" o "nostro") si impegna a proteggere la tua privacy. Questa Informativa spiega come raccogliamo, usiamo, divulghiamo e proteggiamo i tuoi dati quando visiti il nostro sito arawa-fundex.org e utilizzi la nostra piattaforma di trading con IA (insieme, il "Servizio"). Ti invitiamo a leggere attentamente questa informativa. Se non sei d’accordo, ti preghiamo di interrompere l’uso del Servizio.
1. Information We Collect
1.1 Information You Provide Directly
When you create an account or interact with the Service, we may collect:
- Identity Data: full name, date of birth.
- Contact Data: email address, phone number, residential address.
- Financial Data: broker API keys (read/execute only), investment preferences, and risk tolerance settings. We never store your full broker credentials or payment card numbers.
- Profile Data: username, trading strategy preferences, notification settings.
- Communications: messages you send via support channels or email.
1.2 Information Collected Automatically
When using the Service, we automatically gather certain technical details:
- IP address, browser type and version, operating system.
- Pages visited, features used, time spent, and clickstream data.
- Device identifiers and mobile advertising IDs (where applicable).
- Cookie and tracking technology data (see our Cookie Policy).
1.3 Information from Third Parties
We may obtain information about you from third parties such as identity verification providers, fraud prevention services, and analytics partners. This is combined with data we hold to improve accuracy and security.
2. How We Use Your Information
We use the information collected to:
- Create and manage your account and deliver the Service.
- Process and execute trading signals and automated orders on connected brokers.
- Personalise your experience and offer relevant market insights.
- Send transactional emails (account confirmations, trade notifications, security alerts).
- Deliver marketing communications where you have consented or where legally permitted.
- Detect, investigate, and prevent fraudulent or unlawful activities.
- Comply with legal and regulatory obligations.
- Enhance, test, and develop new Service features using aggregated and anonymised data.
3. Legal Basis for Processing (EEA/UK Users)
If you are located in the European Economic Area or United Kingdom, we process your personal data based on the following legal grounds:
- Contract Performance: to provide the Service you subscribed to.
- Legitimate Interests: fraud prevention, security, product improvement.
- Legal Obligation: compliance with financial regulations and tax laws.
- Consent: marketing communications and non-essential cookies (revocable at any time).
4. Sharing Your Information
We do not sell your personal data. We may share it with:
- Service Providers: cloud hosting, email delivery, analytics, and customer support providers bound by confidentiality agreements.
- Connected Brokers and Exchanges: only the minimal API instructions needed to execute your configured strategy.
- Legal Authorities: when required by law, court orders, or to protect our rights.
- Business Transfers: in connection with mergers, acquisitions, or asset sales, provided the buyer agrees to this policy.
5. International Data Transfers
Arawa Fundex opera a livello mondiale. I dati possono essere trasferiti e trattati in paesi diversi dal tuo, inclusi Stati Uniti e membri UE. Dove richiesto, adottiamo Clausole Contrattuali Standard UE per la protezione dei trasferimenti.
6. Data Retention
We retain your personal data while your account is active or as needed to provide the Service. After account closure, some data is kept up to seven years to meet financial regulatory requirements. Aggregated and anonymised analytics data may be kept indefinitely.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access a copy of personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing activities.
- Data portability—receive your data in a structured, machine-readable format.
- Withdraw consent at any time without affecting prior processing.
To exercise these rights, contact us at . We will respond within 30 days.
8. Security
We apply industry-standard security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, multi-factor authentication, role-based access controls, and annual third-party penetration testing. Despite these efforts, no system is entirely secure. We recommend using a strong, unique password and enabling two-factor authentication.
9. Cookies
We use cookies and similar tracking technologies to operate and improve the Service. For full details, please review our Cookie Policy.
10. Minor Privacy
The Service is not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If you believe a minor has provided us data, please contact us and we will remove it promptly.
11. Changes to This Policy
This Privacy Policy may be updated periodically. We will notify you of significant changes by posting notices on our website or via email. Continued use of the Service after any update indicates acceptance of the revised policy.